Models for Library Management, Decision-Making, and Planning

This book provides library managers with quantitative, qualitative, and descriptive models for decision-making, management, and planning. It consists of three major components: the application of standard 'workload factors', which provide the means for estimating staffing requirements to handle identified workloads; the estimation of workloads, for both library services and technical processing, based upon data about the populations of users and about materials acquired; and the assessment of th…