Implementing ITIL Change and Release Management (ITIL Series)

The Business-Focused, Best-Practice Guide to Succeeding with ITIL Change and Release Management

ITIL® (Information Technology Infrastructure Library®) can help organizations streamline and integrate their operations, dramatically improving efficiency and delivering greater business value. For the first time, there's a comprehensive best-practice guide to succeeding with two of the most crucial and challenging parts of ITIL: change and release management.

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