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High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience

By Jody Hoffer Gittell
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$52.20
By Jody Hoffer Gittell
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In her groundbreaking book The Southwest Airlines Way, Jody Hoffer Gittell revealed the management secrets of the company Fortune magazine called “the most successful airline in history.” Now, the bestselling business author explains how to apply those same principles in one of our nation’s largest, most important, and increasingly complex industries.

High Performance Healthcare explains the critical concept of “relational coordination”—coordinating work through s…

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