Communications Skills for Project Managers

Congratulations. Your latest project is nearly in—on time, under budget, and with all of its components poised to function in perfect harmony.

So why isn’t senior management as happy as you expected? Why did your project team need to put out one fire after another? Why are your end users confused and besieging you with frantic phone calls and endless emails?

What’s all too easy to forget is that the reason the project was approved was to support your company’s strategic and…