CHANGE: Planned & Unplanned

Gerald M. Weinberg illustrates how to create a supportive environment for software engineering —an environment in which your organization can realize long-lasting gains in quality and productivity by learning how to manage change.
As the author argues, the history of software engineering is riddled with failed attempts to improve quality and productivity without first creating a supportive environment. Many managers spend their money on tools, methodologies, outsourcing, training, and applica…