The Truth About Middle Managers: Who They Are, How They Work, Why They Matter

Middle management" is a term associated with relentless downsizing, corporate drudgery, and career dead-ends. Bashed by management gurus, dismissed by social scientists, and painted as victims by the media, middle managers seem permanently relegated to the sidelines of corporate power.

But is this popular picture accurate? Are middle managers really no longer valued by today's performance-driven organizations?

The truth is surprising. MIT management scholar Paul Osterman has analyz…